Life assurance
hybrid and flexible working
Pension scheme

Complex Needs Outreach Worker

Salary £28,675 rising to £30,386 per annum after 5 years’ service
Location Ebbsfleet base - covering Dartford, Gravesham & Swanley
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The vacancy

About the role:

This is a challenging but rewarding role, supporting individuals that sleep rough on the streets of Kent, many of whom are entrenched, have complex support needs and have a history of non-engagement. You will assist with issues that may have led to the breakdown of previous accommodation, as well as maintaining strong relationships with partner agencies, ensuring that the needs of individuals are met.

What you need:

  • A patient, compassionate understanding of individuals who have spent many years on the street and who may find it difficult to engage with mainstream services. 
  • Excellent communication, administrative and negotiation skills.
  • Enjoy working both as part of a busy team and independently within the community.
  • A passion for working in a client focused manner and be committed to achieving positive outcomes for the people you support.
  • An ability to set clear goals and boundaries to empower clients identify with and reach their full potential.
  • A high level of resilience and the ability to work under sustained pressure.

Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

Working pattern: Working hours within 9am to 5pm, Monday to Friday. Working days to be discussed upon appointment.

Contract type: Fixed Term until 31st March 2027

Interview date: 12 May 2026

Please note, salaries are pro-rata for part-time positions.

Our application form and interview process have been designed to assess your transferable skills rather than direct experience. This helps remove barriers for people who may have the right values, abilities, and potential but may not have formal experience in the role they’re applying for. We actively encourage people from all backgrounds to apply. Please have a look at the application guidance and job description at the bottom of the page to give you the best chance of being shortlisted.

For further information about the role, or to have an informal chat with the recruiting manager, please contact Tony Waite on 07785 691828 or email TonyWaite@porchlight.org.uk. 

For any further information regarding the application process please contact hr@porchlight.org.uk.

The charity

Porchlight is a charity supporting people who are homeless, vulnerable, and isolated. At Porchlight, we are passionate about helping vulnerable people to reach their full potential. We strive for a fairer society where vulnerable people find stability, the most excluded are included, and where homelessness and poverty are things of the past.

Porchlight is an Equal Opportunities Employer and welcomes applications from all sections of the community. Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

The benefits

Generous annual leave entitlements

Generous pension scheme

Occupational sick pay

Occupational maternity and support pay

Employee assistance programme

Cycle to work scheme

Access to mental health first aiders

Sponsorship for professional qualifications

Staff loans

Hybrid and flexible working

Life assurance

Alternatively, please sign in with...

Published

Not Published

Closing

in X days

{Expiry}